AI wins back lost carts.
Most carts are lost — often before the customer even reaches your shop. AI visibility and conversion are one lever: shops that AI recommends and that ship clear product data lose fewer sales.
Visibility and conversion are one lever.
Classic conversion optimization tweaks the checkout. The bigger lever sits before it: when your shop is recommended by AI assistants and ships machine-readable, unambiguous product data, you get more qualified carts — and fewer drop-offs out of uncertainty. That's exactly what Agent E-commerce is.
Three places, one pattern.
The purchase starts in AI
Customers ask ChatGPT, Perplexity or Gemini for a recommendation. If your shop isn't named there, the cart never forms in the first place.
Unclear product data
Missing prices, variants or reviews in machine-readable form create uncertainty — the buyer bails, the agent skips you.
No second chance in AI
If you're invisible in AI answers, you also lose the re-engagement. Visibility and conversion are one lever, not two.
Advised by an operator,
not a pitch.
Agent Citara was founded by Thorsten Keller — an economic journalist in Asia (Taiwan correspondent for the Süddeutsche Zeitung), then a C-level operator in global tech, today an AI architect and certified trainer in Neuroresonance, emTrace and Mimikresonanz.
Three perspectives that make AI visibility in commerce serious: a feel for the business, the engineering of AI systems, and the language that convinces people — and machines.
C-level in global tech
Chief of Staff Europe at Salesforce, EMEA COO at UiPath, plus Microsoft, Siemens and Atos. He knows how visibility turns into revenue — and orders.
Builds agent systems
Today he builds AI companies and agent systems — Agent Citara grew out of that. Agent E-commerce isn't a buzzword, it's his craft.
Language that lands
Certified trainer in Neuroresonance, NLP and emotional coaching. That's why your brand stays your brand — even for the machine.
Frequently asked questions.
How do I reduce cart abandonment with AI?
By thinking two things together: AI visibility and conversion. When your catalog is machine-readable (clean schema, clear feeds, citable content), AI recommends your shop in the first place — and gives buyers the clarity on price, variants and reviews that prevents drop-offs. Agent Citara first measures your AI Shopping Share of Voice and then fixes the gaps.
What is a good conversion rate for an online shop?
Typical shop conversion rates often sit in the low single-digit percent range, with substantial cart-abandonment rates. Instead of only tuning the checkout mechanics, Agent E-commerce starts one step earlier: visibility and clarity at the moment AI recommends the shop. (Check concrete benchmarks against your own shop data.)
Does AI help with conversion optimization?
Yes — but not only at the checkout. The bigger lever sits before it: when your shop is recommended by AI assistants and ships machine-readable, unambiguous product data, you get more qualified carts and fewer drop-offs out of uncertainty.
How do I get started?
With the free AI Shopping Check. It shows overnight how often your shop is named in AI answers and how readable your catalog is — the basis for raising visibility and conversion together.
Fewer drop-offs start with visibility.
The free AI Shopping Check shows overnight whether AI recommends your shop — and where purchases are lost today.